RYALL Structural Engineers Limited is a private limited company registered in the UK. This privacy policy will explain how we use the personal data we collect from you when you use our website.

What data do we collect?

RYALL Structural Engineers only collects the following data:

• Personal identification information – your name, telephone number and email address.

How do we collect your data?

You directly provide us with the data we collect. We collect data and process data when you:

• Make an enquiry request about our products or services via our online form.
• Voluntarily contact us via email.
• Use or view our website via your browser’s cookies.

How will we use your data?

Our Company collects your data so that we can respond to any queries sent via our online contact form or enquiries email address.

With your approval, we only share your data with third-party service providers directly involved with your enquiry or live project.

We never share your information with any other third parties.

How do we store your data?

RYALL Structural Engineers securely stores your data at our registered office. We will keep your contact data until your enquiry has been satisfactorily resolved, or for the duration of the term associated to a project contract when commissioned. Once this time period has expired, we will delete your data from our databases.

Marketing

RYALL Structural Engineers will not use your data to contact you for marketing purposes. You may be contacted on project completion to politely request follow up feedback on our services.

What are your data protection rights?

RYALL Structural Engineers would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request RYALL Structural Engineers for copies of your personal data. We may charge you a small fee for this service.
• The right to rectification – You have the right to request that RYALL Structural Engineers correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
• The right to erasure – You have the right to request that RYALL Structural Engineers erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that RYALL Structural Engineers restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to RYALL Structural Engineers’s processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that RYALL Structural Engineers transfer the data that we have collected to another organisation, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit the Information Commissioner’s Office website.

How do we use cookies?

RYALL Structural Engineers uses cookies in a range of ways to improve your experience on our website, including understanding how you use our website.

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – RYALL Structural Engineers uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• User Experience – RYALL Structural Engineers uses Google Analytics to understand how visitors use our website and to help us make improvements to website usability and information delivery. These cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.
• Advertising – Sometimes limited aspects of this data is used by third parties for advertising purposes. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The RYALL Structural Engineers website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 28 November 2022.

How to contact us

If you have any questions about RYALL Structural Engineers’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.